Data Deletion Request

Your right to be forgotten in our property management symphony

How to Request Data Deletion

At CadenzaStay, we respect your right to have your personal data deleted. To request the deletion of your data, please follow these steps:

  1. Send an email to our privacy team
  2. Include your registered email address and account details
  3. Specify whether you want partial or complete data deletion
  4. We'll confirm receipt within 48 hours
  5. Your data will be deleted within 30 days

Contact Information

To request data deletion, please email:

privacy@cadenzastay.com

Please use "Data Deletion Request" as your email subject

Timeline & Process

Within 48 hours

We'll acknowledge your request and may ask for verification

Within 30 days

Your data will be permanently deleted from our systems

Confirmation

You'll receive an email confirming the deletion

Important Information

Data Retained for Legal Requirements

Please note that we may need to retain certain information for legal, accounting, or security purposes:

  • Transaction records (kept for 7 years for tax purposes)
  • Legal dispute documentation
  • Security incident logs
  • Compliance with court orders

What Gets Deleted

  • Personal profile information
  • Contact details
  • Property listings and preferences
  • Communication history
  • Account settings and preferences

Effects of Deletion

After deletion:

  • You'll lose access to your CadenzaStay account
  • Active maintenance requests may be cancelled
  • You won't receive further communications from us
  • This action cannot be undone

Need Help?

If you have questions about the data deletion process or need assistance, our privacy team is here to help.